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FAQ

QA Testing FAQ: Pricing, Timelines & How It Works.

Everything you need to know before hiring. Can't find what you're looking for? Send us a message.

Who is The Moms Desk?

The Moms Desk is a specialist QA and product services firm founded by Shalini Gupta — an ISTQB-certified QA lead with 15+ years of experience and 200+ completed projects. We work with startups and growing companies across the US, UK, Australia, and Europe, delivering senior QA testing, AI content writing, project management, and product ownership — without the overhead of a traditional agency.

What services do you offer?

Four integrated services: (1) QA Testing — manual, automation, and AI/LLM testing, (2) AI Content Writing — blog posts, landing pages, sales copy, and brand content, (3) Project Management — fractional PM for agile delivery and sprint coordination, (4) Product Ownership — roadmapping, backlog management, user story writing, and product strategy.

How much do your services cost?

Pricing is project-specific. QA audits start from $150 for small scopes; full QA cycles run $500–$5,000+ depending on complexity. Content starts from $450 per piece. Project management retainers from $2,000/month. Product ownership engagements from $500 for a strategy session. All engagements are custom-quoted — no surprise invoices.

How long does a typical project take?

QA: 2–14 days depending on scope. Blog post or landing page: 4–5 days. Full sales page: 5–7 days. Project management: 4–12 weeks per project. Product strategy: 2–8 weeks. We're flexible and can accommodate urgent timelines — just let us know.

Can you do rush projects?

Sometimes. Rush work (under 48 hours) typically carries a 25–50% premium. If you have an urgent deadline, message us directly at shalini@themomsdesk.com and we'll confirm availability same day.

How do we get started?

Three steps: (1) Send your project brief via the contact form or book a free 30-minute call, (2) We send a written proposal with scope, timeline, and fixed price within 24 hours, (3) You approve, sign a simple MSA + NDA, and we kick off — usually within the same week.

What is your revision policy?

All deliverables include one round of revisions at no extra cost. We review your feedback, clarify anything unclear, and revise within 2 business days. Additional revision rounds can be added to any engagement for a small fee.

Do you sign NDAs?

Yes, always. We sign NDAs before any project discussion involving sensitive product or business information. Confidentiality is standard practice — not a special request.

How available are you?

We work across US, UK, EU, and Australia time zones — async-first. You'll always have a named point of contact. For active engagements, we respond to messages within 4 business hours. Emergency response is available for retainer clients.

Can you work inside our existing tools?

Yes — we work inside whatever you already use. Jira, Linear, ClickUp, Notion, Slack, GitHub, Figma. You don't need to change your stack or workflow to work with us.

Do you work with clients outside India?

The majority of our clients are in the US, UK, Australia, and Europe. We are fully remote and async-friendly. Payments are accepted in USD via Upwork, Wise, or direct bank transfer.

How do I pay? What currencies do you accept?

We invoice in USD. Payment methods: Upwork (escrow protection), Wise (lowest international fees), or direct bank transfer. We do not require full upfront payment for new clients — we typically invoice at project midpoint and on completion.

Do I need to sign a contract?

Yes — all engagements are covered by a simple Master Service Agreement (MSA) that we send before work begins. For any project involving your product, codebase, or business information, we sign an NDA first — before any scoping discussion. Both documents are straightforward and typically signed within a day.

What does the onboarding process look like?

A 4-step process: (1) Free 30-min scoping call or written brief via our contact form, (2) Written proposal with scope, timeline, and fixed price within 24 hours, (3) You approve, sign MSA + NDA, (4) We kick off within the same week. Most clients go from first contact to active engagement in under 5 business days.

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